Get in Touch
Have a Question or Feedback? We’d Love to Hear From You!
Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
Contact Us Today
Reach out for inquiries, feedback, or to customize your food subscription plan.
+491626150426
support@essnetz.de
Koblenzer Str. 85, 56218 Müllheim – Kärlich
Frequently Asked Questions
EssNetz is a food-providing startup that offers convenient and customizable meal subscription plans. Our mission is to provide our customers with a hassle-free dining experience while offering a diverse selection of cuisines to satisfy every palate.
We are based in Koblenz, Germany. You can find more details and contact us through our website.
We offer flexible meal Subscription Plans. Our plans are customizable to suit individual preferences, including meal choices and delivery addresses.
Using EssNetz meal subscription plans is simple. Choose your preferred plan, customize your meals, and set your delivery address through our streamlined platform. Enjoy freshly prepared meals delivered to your door.
Our meal plans offer features such as customizable meals, multiple delivery locations and a variety of cuisines. We focus on freshness, nutrition, and taste in every meal.
We guarantee the quality and freshness of our meals. If you are not satisfied with any aspect of our service, don’t hesitate to get in touch with our customer support for assistance.
To place an order, visit our online platform, select your preferred meal plan, customize your meals, and proceed to checkout. It’s that easy!
We accept various payment methods including Visa, MasterCard, and PayPal. Please refer to our payment information page for a full list of accepted payment methods.
No, you can not track your order yet. We are working on including this feature. If you are not satisfied with any aspect of our service, don’t hesitate to get in touch with our customer support for assistance.
We do not offer customizable delivery options. You can choose the delivery time that best fits your schedule during checkout.
Delivery times vary based on your location. We will provide you with the time slot for your delivery after your confirmation of the order.
We are working on introducing this functionality. Our representative will contact you with an additional questionnaire about your preference after you place an order.
We use advanced security measures to protect your personal information. For more details, please refer to our privacy policy.
You can contact our customer support team via email at support@essnetz.de.
Our customer service team is available Monday to Friday from 9 AM to 6 PM (local time).
No, we do not offer live chat support.